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Page updated: May 2020
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Please check your cookie settings below and turn on any cookies you’re happy with.
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These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar. To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.
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These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below.
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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here”
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A USB device or adapter dongle doesn’t work or interferes with other USB devices randomly. How can I make them work properly?
07-02-2020
USB 3.0 has been found to cause interference that may hinder the performance of nearby wireless devices in the 2.4GHz band, including RF devices, Wi-Fi, and Bluetooth.
For wireless devices in the 2.4GHz range, we suggest using the USB port on the front I/O. If the connected device's manual recommends a different USB port, do follow those guidelines.
For more details, please refer to the below white paper from Intel.
Applicable Models
RP6501K, 86" Interactive Display - RP8601K, RM6501K, RP7501K, RM5501K, RM8601K, RM6502K, RM5502K, RM7502K, CP8601K, RM8602K, CP6501K, RP8602, RP6502, RP7502, RM6503, RM7503, RM8603, RE6501, RE8601, RE9801, RE9801, RE7501, RP653K, RP750K, RP654K, RP704K, RP860K, ST4301K, ST4302, ST5502, ST430K, ST5501K, ST5502, ST550K, ST6502, ST650K, ST8602, ST860K, IL430, ST7502, ST750K, IL490, IL550 , SL5502K, SL4302K, SL490 , SL8502K, SL6502K, SL6502K, SL550, CS6501, CS8601, IL4301, IL5501, RM6503A, RM7503A, RM8603A
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