Visit BenQ Education website for education solutions

What do I need to do after upgrading the software (firmware) to v1.0.0.16, so that AMS files are shown in the launcher?

04-30-2020

Please follow the instructions below after upgrading the software (firmware) to v1.0.0.16 successfully, via over the air (OTA).
1. After the firmware upgrade, the user should see an Android robot icon appear in the launcher.
2. Go to [Settings] > [Apps] and find the [BenqDSLauncher] app.
3. Select it to check the app information and perform [CLEAR DATA].
4. A dialog will pop-up. Click [OK] to continue.
5. [AMS Files] will show in the launcher now.

Applicable Models

IL490, IL430, IL550

Was this information helpful?