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Why does my interactive flat panel (IFP) show white stripes onscreen or crash repeatedly when I try to enable iMirror via InstaShare from my iPhone or iPad?

04-07-2020

The issue typically occurs due to an out of date iOS version on your iPhone or iPad. Make sure your device runs the latest version of iOS available. For iOS 12 and later, you need to use InstaShare app version 1.5.0 or later to resolve striping and crash issues.

Applicable Models

65" Interactive Display - RP6501K, 75" Interactive Display - RP7501K, 86" Interactive Display - RP8601K, 55" Interactive Display - RM5502K, 65" Interactive Display - RM6502K, 75" Interactive Display - RM7502K, 86" Interactive Display - RM8602K, 65" Interactive Display - RP6502, 75" Interactive Display - RP7502, RP8602, 65" Interactive Display - CP6501K, 65" Interactive Display - RE6501, 75" Interactive Display - RE7501, 86" Interactive Display - RE8601, RM6503, RM7503, RM8603, RE9801, InstaShare

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