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BenQ Facebook page is Misused by Illegal 3rd Party to Defraud Consumers Online with False Job Advertisements

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BenQ Facebook page is Misused by Illegal 3rd Party to Defraud Consumers Online with False Job Advertisements

How to troubleshoot the horizontal white lines that occasionally appeared in the frame and then disappeared?

05-30-2019

Please refer to below table for possible causes and corresponding actions to take:

Possible Cause Action to Take
Possible Cause
HDMI cable cannot pass mass data.
Action to Take
Use another HDMI cable that supports 4K 60Hz for connection.
Possible Cause
Color space setting is incorrect.
Action to Take
Change the color space setting from "YUV 4:4:4" to "YUV 4:2:2" or "YUV 4:2:0". 

Applicable Models

W2700

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