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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Why can’t I control the input volume, or why do I see the volume control grayed out on Display Pilot 2(mac) for my BenQ monitor?

04-28-2025

The default audio output of MacOS is a Mac built-in speaker.

The volume control panel of Display Pilot 2 is dedicated to the BenQ built-in speaker; therefore, it only works when users change the audio output to the BenQ built-in speaker.

You need to change the output audio to the BenQ monitor's built-in speaker by clicking the indicator on the Display Pilot 2 volume control panel.

 

Applicable Models

Display Pilot 2, PD2700U, PD2705U, PD2706U, PD2725U, PD2730S, PD3205U, PD3205UA, PD3220U, PD3225U, PD3226G

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