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How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

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“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

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    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Why can't I switch to other color modes on my monitor when connected a Mac or Windows device and using Display Pilot software?

09-08-2023

When the monitor receives an HDR (High Dynamic Range) signal, it will automatically switch to HDR mode for the best display performance, and the other color modes will be greyed out.

You may turn off HDR in the OS to switch the monitor to other color modes.

Please refer to these instructions for handling HDR in your OS.

Mac

Windows

Problem description:

Applicable Models

Display Pilot, PD2725U, PD3220U, PD2706U, PD2705U, PD2700U, PD2700Q, PD3205U, PD3200U, PD3200Q , PD3225U

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