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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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When my device is connected to the monitor via USB-C™, it shows a charging icon, but the battery doesn’t actually charge. Why is that?

08-25-2025

The USB-C™ port on your monitor does not support Power Delivery, but it still supplies 5V to meet the requirements for USB-C DP alt mode transmission. So, when the Power-On Charging function is enabled (as default) or the Standby Charging function is enabled, the connected devices (e.g., laptops, phones) may show a charging icon despite only receiving minimal power. 

You can disable Power-On Charging and Standby Charging.



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