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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Why can't the display ID be imported to the DMS?

03-06-2017

When importing the device to EasySetting, it requires to confirm the MAC address of the device.
That means the unit has to use the RJ45 cable to connect to the internet in order to have the correct MAC address.
If the unit is using WiFi connection, it will not be able to import.
Make sure to use WLAN connection when importing the display ID.

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