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How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

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    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Show Your Mac Colors! 12/12-12/20 📣 Get S$50 OFF on MA series monitor from 12/12-12/20

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The No.1 🏆 selling projector - GV50

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📣『New』RD320U - 4K Monitor for Programming

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Apps sometimes quit unexpectedly on my Android TV and the system crashes to the home screen. How can I fix this?

09-08-2023

This usually occurs when the app you use is updating, which is an enabled setting as default on Android TV, combined with an unstable or slow Internet connection. We suggest you use the BenQ User Dashboard to verify the Internet speed on your Android TV, and to improve the signal strength if it is necessary by switching your network to 5GHz from 2.4GHz, moving your wireless router to a better position, or switching to a Wi-Fi channel that is less congested for better signal strength and internet speed.

How to check internet quality through the BenQ User Dashboard on my Android TV? 

If you prefer to turn off the auto-update app setting to avoid exiting out of apps , please follow the instructions below.
 

Step1

Go to Apps

 

Step2

Go to Open Google Play Store

 

Step3

Go to Account

 

Step4

Go to Settings

 

Step5

Select Don’t auto-update apps

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