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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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What should I do when my sensor is not recognized by the OS?

03-06-2017

1. Connect the sensor to another USB hub and re-start Palette Master Element

2. Reboot the OS

3. Install the latest version of Palette Master Element

Applicable Models

SW240, SW2700PT

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