FAQ | BenQ India

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4K Laser Projection TV with built-in Android TV and Filmmaker mode | V7050i

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How can I play media files with the Chrome browser plugin when casting a Chrome browser tab from my computer?

I cannot use the Android TV dongle's remote control to control Android TV system or my projector? How can I fix it?

Can I use the PlayStation 5 (PS5) with BenQ projectors?

How do I check the MAC address of my Android TV dongle?

There's no audio output from my speakers when connected to the projector using ARC/eARC on projector. How can I fix this?

How to pair and unpair a Bluetooth accessory?

How to change sound mode to User EQ?

How can I confirm the system version for my Android TV and Android TV dongle?

How do I factory reset the Android TV dongle?

How can I place a laser TV projector?

How can I setup ARC and eARC on a BenQ video projector?

How do I complete screen adjustment?

How can I connect the Android TV dongle and a power cord?

There's no sound when I change audio to 5.1 channel or other sound settings on Android TV dongle. How can I fix that?

How can I fix the image curve that appears in the top part of the projected image?

Do the projector support Dynamic Contrast? How can it be turned on?

Does the Android TV dongle support Fast Roaming?

Why is the Android TV dongle unable to connect to Wi-Fi after a firmware update?

Does the Android TV dongle support WPA3?

What was updated with system version 00.02.00.07 (Android 10) and how can I get it?

Can I use my projector to watch Netflix?

Why is there no response when pressing the keystone, focus, source, and projector menu buttons on the QS01 remote and how can I resolve this?

How can I mirror iOS devices with the BenQ Android TV dongle?

How can I mirror Android devices with the BenQ Android TV dongle?

How do you get 98% coverage of the native DCI-P3 color gamut out of your projector?

Is my home suitable for installing this projector?

How to install Apps Manager on QS01 dongle?

How to install Android TV dongle?

Is there a projector that supports Blu-ray 3D movie viewing with Passive Polarized Glasses, like on my TV?

What can I do if my projection screen shrinks when Duplicate Mode is applied in Windows?

How to resolve the message "Out of Range" or "No signal" displayed on a blank screen when connecting the projector to input source devices?

What is the Maximum length of HDMI cable I can use?

What is keystone correction?

Why can't the projector detect 3D signal?

How long is the suggested working time for models which light source is UHP lamp?

How do I mute the projector?

Why can’t I use a QR code to log in to the AMS system when the projector is turned on?

How do I clean my projector lens?

Which types of BenQ projectors require a power cycling process?

How to change the lamp and reset the lamp timer?

How do I use a RS232 cable to power on or power off the projector?

How do I use a RS232 cable to control the volume and sound on the projector?

Does the projector support changing slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?

Can I change the projector lamp myself?

Can I control the BenQ projector with a remote control designed by other manufacturers?

Which reminder messages will stop being displayed after "Reminder Message" is switched off?

Which 3D glasses are recommended for BenQ projectors with 3D features?

Why does the projector not respond to any command when powering on or turning off?

How to resolve the "Illegal Format" message that popped up when I was inputting RS232 commands?

Please don't place the projector in any of the following environments.

How to clean the lens?

The lamp is not on but the fan remains running, what is happening?

Why is there slight scent of burning or plastic smell when using projectors？

Why I cannot use PointDraw on my ChromeBook?

What is LAN Web Control?

Projection is rather blurry, what can I do?

The eco mode is much darker than SmartEco mode. Is it normal?

Why the keystone value can not be saved after turning off the projector?

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