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Support

Order

  • How do I place an order?
  • 1. Add an item to your cart by clicking on the "Add to Cart" button.

    2. Enter your Pin Code (Mandatory field) to check serviceability and estimated time for delivery.

    3. Next, go to your "Cart". After you are satisfied with your cart, press "Checkout”. Before checking out, you have an option to login to your member account. Not a member Sign up here !

    4. Once the order is complete, you will get an order confirmation, and BenQ will send a confirmation email to you within 24 hours (during business working days). Please check your spam folder if you do not see the email in your inbox.

  • Can I stack multiple discounts, promotions, or offers?
  • Can I cancel or change my order?
  • Why was my order canceled?
  • How long will it take to process my order?
  • How can I check my order status?
  • Why I have to upload my PAN card?
  • Do you offer price matching?
  • How to sign up as BenQ member?

Shipping

  • Do you accept international orders?
  • Are there any shipping fees?
  • How can I get my shipping tracking number?
  • How quickly will I receive my order?
  • Where is my package?

Payment

  • What forms of payment do you accept?
  • Do you charge taxes on my orders?
  • Can I apply for a tax (GST) exemption?

Return and Refund

  • What is your return policy?
  • Is there any restocking fee?
  • Can I get a full refund including taxes paid regardless of whether the product is new or refurbished?
  • How do I make a return?
  • What's the refund process?

Warranty

  • What are your warranty conditions?
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