Search for questions
Search for questions
No related FAQ
Why can't I use USB-C to charge my Windows laptop or MacBook Pro?
Why does the message "Emulated HDR" appear on the monitor when playing HDR content?
How can I adjust display settings in Mac OS for BenQ PD/SW series monitors?
What is emulated HDR?
Why is my BenQ monitor locked at 4K 30Hz or not showing 4K 60Hz when connected to a Mac M1?
What cables provide the best performance for Mac M1?
What is uniformity technology?
What is the difference between PM (Palette Master) and PME (Palette Master Element)?
How to enable Auto Pivot on PD2720U and PD3220U?
When I enable HDR and WCG in Windows 10, I cannot change any color or brightness settings on OSD. The options are grayed out. What can be done to change the settings in HDR mode?
The FDTI driver was not working when connection between PME and BenQ display failed. How do I fix it?
Why does calibration fail (and results in whitish color) with Palette Master Element after upgrading to MacOS 10.15.4?
How come my monitor has no image when connecting to a Mac through USB-C?
How to display in 10-bit color?
What are Preset Calibration Modes and what are they used for?
What is the frequency that I should calibrate the monitor?
Will Palette Master Element work on virtual OS (examples: BootCamp/Paralles/VMware)?
Does Palette Master Element support any type of calibrator for calibration?
How long should monitor warm up before using?
Is it possible to measure ambient light temperature with Palette Master?
What is the shading hood used for ?
Do I need to install the WHQL (Windows Hardware Quality Labs) driver in Windows for my BenQ monitor? Is there an updated version of the WHQL driver?
Does BenQ monitor use full-array LED lighting or edge-lit LED lighting?
Are all BenQ monitors or only certain models mercury free?
Do BenQ monitors work with Mac M1?
Is there a protective film or plastic film was applied to my BenQ monitor screen that needs to be peeled off?
Are there any other ways to eliminate image sticking?
How to fix my monitor that did not take the input signal automatically?
Where can I find the latest driver for my LCD monitor?
Can a DVI cable carry audio?
Why does my screen always show "No Signal" message for 1~2 seconds after powering on and then become normal again?
There is no sound coming out from my LCD monitor speaker.
My monitor is showing ghosting image (i.e. when scrolling the text or moving the mouse), how can I fix this problem?
How to fix my monitor that cannot be turned on?
How to fix my monitor that has black screen after powering on?
How to fix my monitor that plays sound but shows no image when connected to PC with HDMI cable?
How to fix the flickering image on my monitor?
How to fix my monitor that does not display any image when connected with a D-SUB (VGA) cable?
How to fix my monitor that displays vertical and horizontal stripes on the screen?
How to resolve "No Cable Connected" message on the monitor that is connected to my NB with HDMI cable?
Why does my monitor have flickering?
How come Windows or Mac detects the monitor as "BenQ LCD" instead of it's corresponding BenQ monitor model name?
How does Eco sensor work?
What is Reading mode?
What is M-book mode?