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Projector
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Lighting
Interactive Display | Signage
Please check below the notes or refer to our FAQ video for more details.
1. Please check whether your BenQ monitor supports power delivery of
USB-C ports.
2. Please check if you are using BenQ supplied USB-C cable. If a separately
purchased USB-C cable is used, make sure the cable is certified by USB-IF
and is full-featured, with power delivery and video/audio/data transfer
functions.
3. Check the connected device needs to be equipped with a USB-C connector
that supports charging function via USB power delivery.
4. Make sure that you are connected to the appropriate port.
5. To enable USB-C power delivery function in monitor standby mode. If a
video
source via USB-C port is detected, you will be prompted to enable the USB-C
power delivery function in monitor standby mode.
6. To check if the USB-C Awake function is enabled in monitor OSD. Go to
System > USB-C Awake > select ON.
Applicable Models
BL2485TC, BL2790QT, BL3290QT, EW2780U, EW2880U, EW3280U, EW3880R, EX321UX, EX321UX, EX480UZ, GW2485TC, GW2785TC, GW2790QT, GW3290QT
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