Price Qty
Support
You are being redirected to .

We Are Here for You

Answer a few questions and we'll help you find a solution.

Select your question type
  • Repair And Warranty

  • Technical Support

  • Purchase And Sales

  • General Questions

  • Order


loading-icon

Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
*
*
*
*
*

Warranty Claims require valid proof of purchase. If it is determined the product is out of warranty, BenQ can perform repairs for a fee.

upload Created using Figma Upload files

Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

upload Created using Figma Upload files

If you already have a case open with BenQ customer support, please enter the RMA number for that case here.


Customer Data
*
*
*
*
*
*
*
*
*
*
*

After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

loading-icon

Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
*
*
*
*

Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

upload Created using Figma Upload files

Customer Data
*
*
*
*
*
*

After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

loading-icon

Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
*
*
*

Customer Data
*
*
*
*
*
*

After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

loading-icon

Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
*
*
*

Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

upload Created using Figma Upload files

Customer Data
*
*
*
*
*
*
Shipping Address
*
*
*
*

After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

loading-icon

Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
*
You may first track your order here:
https://buy.benq.com/us-buy/trackorder#_ga=2.202831897.983607198.1591321594-572113225.1591321594
If you still have questions, please fill-in the form.
After you place the order, you have 6 hours to cancel it before the order is processed to the warehouse. To cancel your order, please provide the information below.
BenQ will accept return requests for the purchases on our official websites within 30 days of purchase. Product that arrive damaged must be reported to us within 5 business days in order to be eligible for a full refund. All product returned to BenQ must be in original packaging with all original items that came with the box. Please fill in below information to request a Return Merchandise Authorization (RMA). Once it is processed, you will receive a RMA number to return the product. Refunds will be issued once the returned items are received at the BenQ warehouse, and take 2-3 weeks to process. We will not refund the shipping charge on original orders if it applies.
*
*
*

Customer Data
*
*
*
*
*

After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

Have Questions?
BenQ Virtual Tech Support

Schedule a 1 on 1 video conference so that we can work on a solution with you

1765314764
Request Service

Let us know how we can help you.

Call us

Speak with one of our BenQ Experts, we’d love to hear from you.

Monday – Friday  8:30 AM – 5:30PM CST

Customer Sales & Support
1-866-600-2367
Business Sales 
1-888-818-5888
Business Support & Service 
1-888-512-2367

Email Us

Send us an email , we’ll get back to you as quickly as possible

Customer Sales & Support 
BenQSupport.US@BenQ.com
Business Sales 
BenQB2B.BQA@BenQ.com
Business Support & Service 
BenQCare.US@BenQ.com

TOP