Why can I no longer use Netflix app on QS01 Android TV?

11-04-2025

Please kindly note that Netflix is not a preload APP on the QS01, due to its service policy concerning device compatibility.
Given this situation, we had previously found and shared workarounds that supported Netflix playback on the QS01.
Unfortunately, as of October 9th, 2025, Netflix has officially ceased service for the version of the Netflix app that was previously available on the QS01.
This means the Netflix app will no longer be available for use on QS01. 
But please rest assured there are still other methods to watch Netflix on the projector. 
 

Here are some alternative methods for you:
1. Connect the projector to other devices that support Netflix (e.g., PC, laptop,
    mobile phone, tablet, external TV dongle, TV box, or gaming console) with a
    wired connection(e.g., HDMI cables, and USB-C to HDMI Video Adapter) to
    play Netflix. 
2. Using the Chrome browser on a PC for wireless projection of Netflix content
    is also an option.
 

We understand that it can be disappointing and frustrating with the change and troubles, we sincerely apologize for any inconvenience caused.
If there is any question or problem, please contact your local BenQ Support.

*The quality of service and level of technical support for apps that are
  installed from Google Play are entirely subject to the respective app’s
  publishers.

Applicable Models

GP500, GS50, GV11, GV30, HT3550i, HT4550i, TH685i, TK700STi, TK850i, V7000i, V7050i, X1300i, X3000i

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