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Regarding the connection issue related to the USB-C port on the Nintendo Switch 2.
Please be aware that, due to limitations imposed by Nintendo, most third-party devices and direct connections to external displays with USB-C will not function correctly.
Specifically, while the Switch 2 features a USB-C port, Nintendo has implemented special USB-C protocols, new encryption measures, and revised power delivery requirements. As a result, simply connecting a USB-C cable to an external display will not work in most cases, and most third-party adapters or hubs will also be incompatible.
To connect with an external display, such as a BenQ portable projector, you must utilize the official dock from Nintendo and connect it with an HDMI cable.
We will continue to observe this issue and work towards improving our products. However, the resolution for this particular issue ultimately lies with Nintendo.
Get real time support from our BenQ Experts.
