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If your monitor's light sensor is not functioning, there are a few steps you can take to troubleshoot the issue:
Check for Obstructions: Ensure that the light sensor, located at the top right corner of the monitor, is not covered or obstructed by any objects.
Reset the Monitor: If the sensor is clear, try resetting your monitor. This can often resolve minor issues. (Go to OSD menu > System > Reset All > Yes)
Recheck the Sensor: After resetting, check if the sensor is now functioning properly.
By following these steps, you can help ensure your monitor's light sensor operates effectively. If issues persist, please reach out to our customer support for further assistance.
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