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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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SW321C

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Why isn't my keyboard/mouse working on the monitor’s built-in USB hub? How to connect my keyboard/mouse to the monitor?
How can I set up macOS configuration before calibrating my monitor with Palette Master Ultimate (PMU)?
Why can't I use X-rite i1 Display Plus to calibrate my monitor via PMU (Palette Master Ultimate) software?
The FTDI driver was not working when the connection between PME (Palette Master Element) and my BenQ monitor failed. How can I fix it?
Why does an error message "No supported monitor connected" show when the connection between PMU and my BenQ monitor fails? How can I fix this?
Why the SW series of the BenQ monitor backlight is PWM (pulse width modulation) driven?
Why can't the USB port on my BenQ monitor supply power to charge my mobile phone or external USB devices?
Can I open other application software when using Palette Master Element / Palette Master / Palette Master Ultimate to perform calibration?
Can I run Palette Master Ultimate on a virtual OS such as BootCamp, Parallels, or VMware?
Can I calibrate the monitor without using the shading hood?
Why cannot my BenQ monitor display appropriately via a USB-C(Type C) cable?
What is ICC profile for?
Do I have to select ICC profile after selecting the calibration1, 2, or 3?
Why do flickering or color shifting only occur on my monitor when I use Photoshop?
How can I display pictures in 10-bit color?
How come my monitor has no image when connecting to a Mac through USB-C?
What cables provide the best performance for Mac M1/M2?
Can I use USB-C to charge my Windows laptop or MacBook Pro?
Why does the USB power notice always appear on my monitor when plugging a USB device? How do I get rid of the USB power notice?
How can I purchase an extension micro USB cable for HotKey Puck/HotKey Puck G2?
What are the benefits of HotKey Puck G2?
What is IPS glow and how can I make it less visible?
What is uniformity technology?
What is HDR10?
What is the difference between DisplayHDR and HDR10?
When connecting the monitor with a Mac, why is LBL (low blue light) color mode disabled and greyed out in the OSD menu? How can I switch on?
Why doesn't my monitor wake up when I press the controller keys of the BenQ HotKey Puck G1/G2?
How can I adjust display settings in Mac OS for BenQ PD/SW series monitors?
Why is my BenQ monitor locked at 4K 30Hz or not showing 4K 60Hz when connected to a Mac M1?
Why is the color of the hard copy different from the monitor when I print out?
How do I know if Paper Color Sync software works?
What is Paper Color Sync software?
Do all SW series and PD series monitors support the VESA Quick feature?
How to set up custom White Point in Palette Master Element?
How often should I calibrate my monitor?
How long should I warm up the monitor before using it?
What is the difference between HW calibration and SW calibration?
When I enable HDR and WCG in Windows 10, I cannot change any color or brightness settings on OSD. The options are grayed out. What can be done to change the settings in HDR mode?
Why does calibration fail (and results in whitish color) with Palette Master Element after upgrading to MacOS 10.15.4?
How frequent should I calibrate the monitor?
What is hardware calibration and how can it help me?
What do I need when calibrating a monitor?
Does my monitor need to be calibrated before use?
Can I install and use third party calibration software?
Where can I download Palette Master Element?
Where can I download Paper Color Sync?
Can I use USB-C to charge my MacBook pro?
What is the purpose of the USB-C port?
Check if your BenQ monitor/software is compatible with M1/M2?
Is Palette Master Ultimate compatible with all BenQ monitors?
How does BenQ ICCsync work on PhotoVue Models?
What is AQCOLOR Technology?
What is uniformity technology?
What is Paper Color Sync Technology?
What is Paper Color Sync software for?
How to solve the no audio output from a BenQ monitor?
Do BenQ monitors work with Mac M1/M2?
How can I connect a Mac® M1/M2 to BenQ monitors?
Are BenQ monitors compatible with Apple Mac M1/M2?
How to Fix Mac® M1/M2 External Monitor Flicker?
What is the maximum ECO sensor detection range? Why does the ECO sensor on my monitor not work as intended?
What is image sticking and how to avoid or get rid of it?
What is backlight bleed or backlight leakage?
Why does my monitor have flickering?
Is there a protective film or plastic film was applied to my BenQ monitor screen that needs to be peeled off?
Do I need to install the WHQL (Windows Hardware Quality Labs) driver in Windows for my BenQ monitor? Is there an updated version of the WHQL driver?
Does BenQ monitor use full-array LED lighting or edge-lit LED lighting?
Are all BenQ monitors or only certain models mercury free?
Are there any hazardous substances contained in the product? If so, in which part of the product? What are the ways to reduce any risk of exposure to hazardous substances while using the product?
Can LCD monitor be used at a 24 hours per day environment?
How come Windows or Mac detects the monitor as "BenQ LCD" instead of it's corresponding BenQ monitor model name?
What is M-book mode?
What is Reading mode?
How does Eco sensor work?
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