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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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EX3501R

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How come my monitor has no image when connecting to a Mac through USB-C?
How can I enable FreeSync on a BenQ monitor?
What is emulated HDR?
What is HDR10?
What is the difference between DisplayHDR and HDR10?
When connecting the monitor with a Mac, why is LBL (low blue light) color mode disabled and greyed out in the OSD menu? How can I switch on?
Why does the message "Emulated HDR" appear on the monitor when playing HDR content?
Why can't I use USB-C to charge my Windows laptop or MacBook Pro?
What can I do if I feel a little dizzy when playing games on my curved monitor?
How can I enable the USB hub on my monitor?
Can LCD monitors be used in a 24-hour-per-day environment?
Do BenQ monitors work with Mac M1/M2?
How can I connect a Mac® M1/M2 to BenQ monitors?
Are BenQ monitors compatible with Apple Mac M1/M2?
How to Fix Mac® M1/M2 External Monitor Flicker?
What is the maximum ECO sensor detection range? Why does the ECO sensor on my monitor not work as intended?
What is image sticking and how to avoid or get rid of it?
What is backlight bleed or backlight leakage?
Why does my monitor have flickering?
Do I need to install the WHQL (Windows Hardware Quality Labs) driver in Windows for my BenQ monitor? Is there an updated version of the WHQL driver?
Does BenQ monitor use full-array LED lighting or edge-lit LED lighting?
Are all BenQ monitors or only certain models mercury free?
Are there any hazardous substances contained in the product? If so, in which part of the product? What are the ways to reduce any risk of exposure to hazardous substances while using the product?
How come Windows or Mac detects the monitor as "BenQ LCD" instead of it's corresponding BenQ monitor model name?
What is M-book mode?
What is Reading mode?
How does Eco sensor work?
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