Application
InstaShow Host and Button have the same Wi-Fi area setting so they should be paired successfully. Thus, to check Wi-Fi Area setting of InstaShow Button, please check the Wi-Fi Area setting of InstaShow Host.
Learn morePlease enter Web Management and click "Information" on the left. You will see the setting of Wi-Fi Area on the bottom of the page.
Learn moreSorry but no.
InstaShow can only be used in regions of the same Wi-Fi Area but Wi-Fi areas of the U.S. and Europe are different according to the regulation.
Learn more
Yes, you can.
You just need to plug out both InstaShow button's HDMI, USB cable, or type C from your PC. Nothing else is needed.
Learn more
Yes. BenQ InstaShow/InstaShow S support Mac extended mode.
Please adjust the setting of laptop audio to "HDMI output". Windows OS will record your previous audio output as default. Thus, you only need to re-appoint it to "HDMI output".
Yes, InstaShow/InstaShow S is compliant with HDCP. When HDCP content is shared with InstaShow/InstaShow S, the HDCP content will be shown on the HDMI-compliant digital displays.
Learn moreNo. InstaShow/InstaShow S does not use any software or share PC's CPU resource. Therefore, InstaShow/InstaShow S performs well regardless of the performance of your PC.
Learn moreIt is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow/InstaShow S.
Learn moreThe maximum workable distance is listed below:
WDC10 series: 8 meters
WDC20 series: 15 meters
WDC30 series: 30 meters
VS20: 20 meters
Learn moreSpecification
No, InstaShow series firmware designs do not include Apache Log4j or Java Script Log4j support.
Learn moreYes, BenQ InstaShow/InstaShow S supports Windows extended mode.
Learn moreNo, InstaShow/InstaShow S does not support 3D content.
Learn more5V/0.9A
Learn moreThe maximum resolution supported by InstaShow is 1920x1080 at 60Hz. Please refer to user manual for more information about supported resolution and refresh rates.
Learn moreIEEE 802.11ac, 5GHz, 2T2R.
Learn moreNo, InstaShow Host receives and displays images from only one button at a time.
Learn moreThe resolution displayed is 720p (1280x720) at 60Hz.
Learn moreFurther Query
No, InstaShow series firmware designs do not include Apache Log4j or Java Script Log4j support.
Learn moreYes, BenQ InstaShow/InstaShow S supports Windows extended mode.
Learn moreNo, InstaShow/InstaShow S does not support 3D content.
Learn more5V/0.9A
Learn moreThe maximum resolution supported by InstaShow is 1920x1080 at 60Hz. Please refer to user manual for more information about supported resolution and refresh rates.
Learn moreIEEE 802.11ac, 5GHz, 2T2R.
Learn moreNo, InstaShow Host receives and displays images from only one button at a time.
Learn moreThe resolution displayed is 720p (1280x720) at 60Hz.
Learn morePlease try the following:
1. Turn off the power of the host and button, and then turn them on.
2. Resync. the button to the host again by pressing the hardware buttons on them.
Learn morePlease follow the below steps to test if the InstaShow Button is faulty:
1. Power off the InstaShow Host
2. Connect the InstaShow Button to a USB 3.0 port of your PC or notebook computer.
Do not connect HDMI. Only connect to USB 3.0.
Please wait for a few seconds and note the LED indicator on the InstaShow Button.
- If LED indicator is flashing in red, it means the InstaShow Button is working normally. Thus, the issue may be a failed connection. Please refer to the troubleshooting section of the User Manual for more detail on how to deal with failed display.
- If LED indicator keeps solid red, it means the InstaShow Button is likely to be defective. Please contact a BenQ Authorised Service Provider for further assistance.
Learn more
The changes are related to Macbook design. The resolution can be defined by changing the display setting of the Macbook:
(1) When "Default Retina Display" is selected, it will follow Macbook native resolution.
(2) When "BenQ InstaShow" is selected, it follows the native resolution of the connected display.
The problem is related to the fact that in the battery plan, most of the laptop components deactivate when not used for a certain time. Please follow below steps to fix this problem.
1. Adjust the power plan so that the USB does not deactivate while running on battery
2. Unplug and plug TX
Learn morePlease select "Display" and adjust "Scaling" on the graphics card to adjust the resolution.
Learn moreInstaShow Host and Button have the same Wi-Fi area setting so they should be paired successfully. Thus, to check Wi-Fi Area setting of InstaShow Button, please check the Wi-Fi Area setting of InstaShow Host.
Learn morePlease enter Web Management and click "Information" on the left. You will see the setting of Wi-Fi Area on the bottom of the page.
Learn moreSorry but no.
InstaShow can only be used in regions of the same Wi-Fi Area but Wi-Fi areas of the U.S. and Europe are different according to the regulation.
Learn more
Yes, you can.
You just need to plug out both InstaShow button's HDMI, USB cable, or type C from your PC. Nothing else is needed.
Learn more
Yes. BenQ InstaShow/InstaShow S support Mac extended mode.
Please adjust the setting of laptop audio to "HDMI output". Windows OS will record your previous audio output as default. Thus, you only need to re-appoint it to "HDMI output".
Yes, InstaShow/InstaShow S is compliant with HDCP. When HDCP content is shared with InstaShow/InstaShow S, the HDCP content will be shown on the HDMI-compliant digital displays.
Learn moreNo. InstaShow/InstaShow S does not use any software or share PC's CPU resource. Therefore, InstaShow/InstaShow S performs well regardless of the performance of your PC.
Learn moreIt is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow/InstaShow S.
Learn moreThe maximum workable distance is listed below:
WDC10 series: 8 meters
WDC20 series: 15 meters
WDC30 series: 30 meters
VS20: 20 meters
Learn more