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PW30U

Enabling Interactive Learning with PointWrite™ Technology

Application

Which reminder messages will stop being displayed after "Reminder Message" is switched off?
After "Reminder Message" option is switched off in OSD, the following messages will stop being displayed:
- All signal searching…
- No signal
- (Source) Source searching…
- (Source) Source detected
- Auto adjusting…
- Signal status(Source information menu)
- ECO BLANK/No source detected
- Out of range
- Best resolution
How do I clean my projector lens?
Please refer to the below video for a guide to cleaning your projector's lens.
How to change the lamp and reset the lamp timer?
Please refer to the below video for instructions on how to replace a projector lamp and reset the lamp life timer on BenQ projectors.

Specification

Why can't PointWrite driver be activated after installation?
The PointWrite driver will not be activated until it detects the camera module. After installing PointWrite driver, do not activate it until a camera module is connected to the computer. After the camera module is detected, PointWrite driver will be activated.
Which types of BenQ projectors require a power cycling process?
For BenQ projectors designed for general home entertainment and business use, we recommend powering off the projector for 2-3 minutes after every 12 hours of constant use for longer lasting reliability and maximized projector lifespan. BenQ professional projectors designed with corresponding industrial standards can be used continuously for more than 12 hours and do not require a power cycling process as our home and general-use business projectors do. If you have any questions, please contact your local BenQ customer care team for further assistance. Thank you.

Further Query

Why can't PointWrite driver be activated after installation?
The PointWrite driver will not be activated until it detects the camera module. After installing PointWrite driver, do not activate it until a camera module is connected to the computer. After the camera module is detected, PointWrite driver will be activated.
Which types of BenQ projectors require a power cycling process?
For BenQ projectors designed for general home entertainment and business use, we recommend powering off the projector for 2-3 minutes after every 12 hours of constant use for longer lasting reliability and maximized projector lifespan. BenQ professional projectors designed with corresponding industrial standards can be used continuously for more than 12 hours and do not require a power cycling process as our home and general-use business projectors do. If you have any questions, please contact your local BenQ customer care team for further assistance. Thank you.
My remote control is not working. What can be done to fix it?
Please follow below steps for troubleshooting:
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video
Which reminder messages will stop being displayed after "Reminder Message" is switched off?
After "Reminder Message" option is switched off in OSD, the following messages will stop being displayed:
- All signal searching…
- No signal
- (Source) Source searching…
- (Source) Source detected
- Auto adjusting…
- Signal status(Source information menu)
- ECO BLANK/No source detected
- Out of range
- Best resolution
How do I clean my projector lens?
Please refer to the below video for a guide to cleaning your projector's lens.
How to change the lamp and reset the lamp timer?
Please refer to the below video for instructions on how to replace a projector lamp and reset the lamp life timer on BenQ projectors.