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EW800ST Wireless Android-based Smart Projector for Business | 3300lm, WXGA

Wireless Android-based Smart Projector for Business | 3300lm, WXGA

Application

Which reminder messages will stop being displayed after "Reminder Message" is switched off?
After "Reminder Message" option is switched off in OSD, the following messages will stop being displayed:
- All signal searching…
- No signal
- (Source) Source searching…
- (Source) Source detected
- Auto adjusting…
- Signal status(Source information menu)
- ECO BLANK/No source detected
- Out of range
- Best resolution
How do I project your data with AMS Service via E800ST series?
For projecting data with your AMS Service via E800ST series, please refer to the tutorial video:
How do I wirelessly project Windows to an E800ST series?
To wirelessly project Windows to an E800ST series, please refer to the tutorial video:
How do I wirelessly project an iPhone to an E800ST series via WiFi Mode?
To wirelessly project an iPhone to an E800ST series via WiFi Mode, please refer to the tutorial video:
How do I wirelessly project to an E800ST series via Hotspot mode?
To wirelessly project to an E800ST series via Hotspot mode, please refer to the tutorial video:
How do I download an App from BenQ Suggest?
To download an App from BenQ Suggest, please refer to the tutorial video:
How do I set up the E800ST series projector?
To set up the E800ST series projector, please refer to the tutorial video:
How do I read the USB flash drive data?
To read the USB flash drive data, please refer to the tutorial video:
Can I disable AMS service?
Yes. Follow the below steps to disable AMS service.
(1) Please log in to your AMS administrator account, Select device information in the account menu, Select "UNBIND".
(2) Go to settings> AMS Service and set to "Off".
Can I use my Google account on the projector?
Yes, please follow the below steps to use your personal Google account to sign in with Firefox.
Step1: Open Firefox and enter "Add-ons" to add extensions component.
Step2: Search for "User-Agent Switcher" and add it to Firefox.
Step3: Simulate the system as windows.
How do I clean my projector lens?
Please refer to the below video for a guide to cleaning your projector's lens.
How to change the lamp and reset the lamp timer?
Please refer to the below video for instructions on how to replace a projector lamp and reset the lamp life timer on BenQ projectors.
How do I mute the projector?
The projector can be muted using one of the following settings -
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.
The projector is not listed as detected by my device even though they're on the same Wi-Fi network. What can I do to enable wireless projection?
Please check your router settings to see if there's any access restriction like AP isolation and whether UDP port 5053 and 1900 are taken up or blocked. If so, please disable and unblock those access restrictions and try again. Thank you.
Does the projector support native Windows wireless projection protocols?
No, wireless projection is available with Google Chrome and BenQ InstaShare software once the projector and your PC are connected to the same network.

Specification

Which types of BenQ projectors require a power cycling process?
For BenQ projectors designed for general home entertainment and business use, we recommend powering off the projector for 2-3 minutes after every 12 hours of constant use for longer lasting reliability and maximized projector lifespan. BenQ professional projectors designed with corresponding industrial standards can be used continuously for more than 12 hours and do not require a power cycling process as our home and general-use business projectors do. If you have any questions, please contact your local BenQ customer care team for further assistance. Thank you.

Further Query

Which types of BenQ projectors require a power cycling process?
For BenQ projectors designed for general home entertainment and business use, we recommend powering off the projector for 2-3 minutes after every 12 hours of constant use for longer lasting reliability and maximized projector lifespan. BenQ professional projectors designed with corresponding industrial standards can be used continuously for more than 12 hours and do not require a power cycling process as our home and general-use business projectors do. If you have any questions, please contact your local BenQ customer care team for further assistance. Thank you.
My remote control is not working. What can be done to fix it?
Please follow below steps for troubleshooting:
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video
Why can't I log in to my AMS account?
Before logging in, please check:
(1) If the projector is connected to a wireless network.
(2) If the time zone is correct or not. The time zone has to match where the projector is.
(3) The same account cannot be used on different devices at the same time.
Why can't I broadcast some videos/images via the X-Sign broadcast app?
It is because that projector doesn't support 4K content.
Why can’t I use a QR code to log in to the AMS system when the projector is turned on?
"The Android operating system automatically synchronizes the time from the network about 5-10 seconds after getting connected to the Internet. When the correct time is displayed on the Launcher, you can log in to the AMS system using a QR code.
Which reminder messages will stop being displayed after "Reminder Message" is switched off?
After "Reminder Message" option is switched off in OSD, the following messages will stop being displayed:
- All signal searching…
- No signal
- (Source) Source searching…
- (Source) Source detected
- Auto adjusting…
- Signal status(Source information menu)
- ECO BLANK/No source detected
- Out of range
- Best resolution
How do I project your data with AMS Service via E800ST series?
For projecting data with your AMS Service via E800ST series, please refer to the tutorial video:
How do I wirelessly project Windows to an E800ST series?
To wirelessly project Windows to an E800ST series, please refer to the tutorial video:
How do I wirelessly project an iPhone to an E800ST series via WiFi Mode?
To wirelessly project an iPhone to an E800ST series via WiFi Mode, please refer to the tutorial video:
How do I wirelessly project to an E800ST series via Hotspot mode?
To wirelessly project to an E800ST series via Hotspot mode, please refer to the tutorial video:
How do I download an App from BenQ Suggest?
To download an App from BenQ Suggest, please refer to the tutorial video:
How do I set up the E800ST series projector?
To set up the E800ST series projector, please refer to the tutorial video:
How do I read the USB flash drive data?
To read the USB flash drive data, please refer to the tutorial video:
Can I disable AMS service?
Yes. Follow the below steps to disable AMS service.
(1) Please log in to your AMS administrator account, Select device information in the account menu, Select "UNBIND".
(2) Go to settings> AMS Service and set to "Off".
Can I use my Google account on the projector?
Yes, please follow the below steps to use your personal Google account to sign in with Firefox.
Step1: Open Firefox and enter "Add-ons" to add extensions component.
Step2: Search for "User-Agent Switcher" and add it to Firefox.
Step3: Simulate the system as windows.
How do I clean my projector lens?
Please refer to the below video for a guide to cleaning your projector's lens.
How to change the lamp and reset the lamp timer?
Please refer to the below video for instructions on how to replace a projector lamp and reset the lamp life timer on BenQ projectors.
How do I mute the projector?
The projector can be muted using one of the following settings -
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.
The projector is not listed as detected by my device even though they're on the same Wi-Fi network. What can I do to enable wireless projection?
Please check your router settings to see if there's any access restriction like AP isolation and whether UDP port 5053 and 1900 are taken up or blocked. If so, please disable and unblock those access restrictions and try again. Thank you.
Does the projector support native Windows wireless projection protocols?
No, wireless projection is available with Google Chrome and BenQ InstaShare software once the projector and your PC are connected to the same network.