AMS (Account Management System)
Conveniently load and access your account and cloud storage from any BenQ display
FAQ
How do I unbind the IFP from AMS?
The IFP must be unbound from AMS first before it can be bound to another account. Please follow the demo video on how to unbind the IFP.
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How do I bind the IFP to AMS?
The IFP must be bound to the AMS first in order to access a personal account. Please follow the demo video on how to bind the IFP.
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How can I add a SAMBA server to AMS Files?
Please follow our demo video on how to add a SAMBA server to AMS Files. The video can be found here:
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How can I copy specific files and upload them to a cloud drive with AMS Files?
We have a demo video explaining how to select files, copy them, and upload these files to the cloud. View the video here:
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Why can't I pair my IAM (Identity and Access Management) account with AMS (Account Management System), DMS (Device Management Solution), or X-Sign Broadcast?
Currently, AMS, DMS, and X-Sign Broadcast may all only be paired to one unified IAM admin account. If different IAM admin accounts are used, pairing will fail. For example, if DMS is paired already to an IAM account, you won't be able to pair AMS or X-Sign Broadcast with a new IAM account unless other BenQ services (EX: DMS) are deleted. In essence, AMS, DMS, and X-Sign go together with one IAM account and all need to be unpaired to switch IAM account association.
If you would like to pair software with a new IAM account, please delete the devices in associated BenQ services (DMS, AMS, Broadcast) from the corresponding web site. If other BenQ services are deleted but still encounter a pairing issue, please record the MAC address and contact your local BenQ service center for further assistance.
If you would like to pair software with a new IAM account, please delete the devices in associated BenQ services (DMS, AMS, Broadcast) from the corresponding web site. If other BenQ services are deleted but still encounter a pairing issue, please record the MAC address and contact your local BenQ service center for further assistance.
Is there any minimum bandwidth requirement when using AMS to access cloud storage?
There's no minimum bandwidth requirement for accessing cloud storage via AMS.
Why can't my device be bound to another admin account and is still showing as bound to the previous admin account?
What should I do if I added my IFP to the X-Sign broadcast again but X-Sign Broadcast had already been bound?
Why is my device still showing as "offline" after updating to X-Sign Broadcast V2.3?
How can I bind and unbind BenQ services like DMS, AMS, and Broadcast?
BenQ provides Device Management Solution (DMS), Account Management Solution (AMS) and X-Sign Broadcast for BenQ public display products. This video will guide you how to bind and unbind the service from the device.
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How to add a network drive to AMS?
The following steps should be performed by an administrator.
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How to link a cloud storage account to AMS?
1. Go to https://ams.benq.com.
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How to unlink a cloud storage account from AMS?
1. Go to https://ams.benq.com.
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How to enable AMS on the display?
How to access cloud storage files via AMS?
How to bind the NFC card to the BenQ Account Management System (AMS) accouont?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to bind the NFC card to the AMS account. Learn More
This video will guide you on how to bind the NFC card to the AMS account. Learn More
How to bind your display to the BenQ Account Management System (AMS) account?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to bind your displays to the AMS account.
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How to add a corporate network drive to the BenQ Account Management System (AMS) account?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to add a corporate network drive to the AMS account.
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How to access your cloud storage in BenQ Account Management System (AMS)?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to access your cloud storage in AMS.
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