Page updated: May 2020
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請訪問下面的鏈接並按照提供的說明設置 ARC/eARC 功能。
或者,如果您的揚聲器沒有通過投影儀上的 ARC 發出音頻,請參考以下故障排除步驟。
1.檢查您使用的HDMI線是否支持ARC/eARC
• 如果HDMI線不支持ARC/eARC,請更換支持ARC/eARC 的HDMI線。
• 如果HDMI線支持ARC/eARC,請轉到步驟2。
2. 檢查投影機上的 HDMI 端口和您的設備是否都支持 ARC/eARC
• 如果不支持,請更換為支持 ARC/eARC 的 HDMI 端口
• 如果支持ARC/eARC,請轉到步驟3。
3. 檢查投影儀是否同時啟用了 SPDIF 和 Audio Return
• 如果未啟用SPDIF 和Audio Return,請在投影機上啟用SPDIF 和Audio Return。
• 如果它們已經啟用,請轉到步驟 4。
4.檢查您的視頻源設備是否啟用了Audio Return
• 如果未啟用Audio Return,請在您的視頻源設備上啟用它。
• 如果已經啟用,請轉到步驟 5。
5. 檢查您的設備是否支持您想要的音頻格式。
• 如果音頻格式不受支持,請聯繫您的設備製造商。
• 如果支持音頻格式,如果經過上述過程您的揚聲器仍然沒有聲音,請聯繫 BenQ 並提供以下信息進行進一步調查。
- BenQ 投影機、輸入源設備和音頻輸出設備上的 ARC/eARC 設置
- 設備和投影儀的連接方式
- 視頻源設備和音頻輸出設備的型號
- 線材長度和材料來自輸入源的音頻格式
- 輸入源媒體平台
- 投影機上運行的韌體版本
適用產品型號
GP500, GS50, TK810, TK850i, TK850i, V6000, V6050, V7000i, V7050i, W2700i