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What can I do if ideaCam can not be fixed on the top of the monitor?

03-31-2023

Makes sure the rack is firmly attached on top of the monitor, if the rack is not firmly attached, you can use the knob on the right-hand side to tighten up the grip. 
 

Note: ideaCam only supports monitor with thickness from 1cm~7.5cm.

Applicable Models

ideaCam S1 Pro, ideaCam S1 Plus

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