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Why are my touches misaligned or clicking in the wrong spot when using Touch Back on the interactive screen?

07-23-2026

Touch misalignment occurs when the aspect ratio of your laptop's output does not perfectly match the meeting room's Interactive Flat Panel (IFP). Follow these steps to resolve the issue:

  1. Set to Duplicate Mode: Always project your screen in Duplicate mode. Using "Extend" mode will cause touch point offsets.
  2. Match the Laptop Resolution to the IFP: Change your laptop’s resolution to match the IFP’s aspect ratio. For example, if the IFP is 16:9, set your laptop's duplicate resolution to 1920x1080.
  3. Run Windows Touch Calibration: If you cannot change your laptop's native resolution (e.g., a 16:10 screen), manually calibrate the touch point:
  • Open the Windows Control Panel and select Tablet PC Settings.
  • Under the Display tab, select the external IFP screen and click Calibrate.
  • Follow the on-screen prompts by tapping the crosshairs on the IFP to reset the coordinate mapping.

 

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