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WDC30 InstaShow Enterprise-Level Wireless Presentation System
Compliant with Financial Industry Procurement Standards and Regulations
Application
How to surf the internet with repeater mode?
Please refer to the video for the steps of surfing the internet with repeater mode.
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Can I use "Touch Back" on an interactive flat panel?
You can use "Touch Back" on an interactive flat panel under 2 circumstances:
1) The touch panel of the interactive panel works (USB HID required)
2) Connect Host to the interactive panel with a USB wire (USB Touch port on the interactive panel)
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Can I use "Touch Back" when a touch-sensor is attached to my projector?
You can use "Touch Back" if both your projecor and touch-sensor support USB HID. Connect your projector to Host with a USB wire.
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Can my mobile access the internet when connected to Host?
Make sure Host is connected to the ethernet if you want to have your mobile connect to the internet.
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Is a periodical restart of InstaShow necessary? Will the transmission quality between Host and Button be affected if a periodical restart is not performed?
Yes, a periodical restart of InstaShow is required. After 24 hours of usage, please power the InstaShow off for 30 minutes then restart. This will ensure stability and the best transmission quality between the Host and Button.
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What is the minimum internet connection bandwidth required for a smooth connection between the Host and the Button?
Wi-Fi Traffic Test in Web Management is designed to help you check your internet speed. We recommend at least 15Mbps for 1080p 60Hz content.
Learn MoreSpecification
Does BenQ InstaShow support Windows extended mode?
Yes, BenQ InstaShow supports Windows extended mode.
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On "Split Screen" mode, if there are more than one participants doing video mirror, can all the other split screens play video and audio?
The last one to cast takes charge of the major screen. Only the major screen can cast video and audio. The other three can only cast images.
On InstaShow, which file formats can be used for uploading images as custom backgrounds for the guide screen and for display in idle mode (as a screensaver)?
Images should be JPEG, PNG, or GIF. For best results, we recommend an image resolution of 1920 x 1080, but the maximum acceptable resolution for custom background images is 3840 x 2160.
Further Query
Does BenQ InstaShow support Windows extended mode?
Yes, BenQ InstaShow supports Windows extended mode.
Learn More
On "Split Screen" mode, if there are more than one participants doing video mirror, can all the other split screens play video and audio?
The last one to cast takes charge of the major screen. Only the major screen can cast video and audio. The other three can only cast images.
On InstaShow, which file formats can be used for uploading images as custom backgrounds for the guide screen and for display in idle mode (as a screensaver)?
Images should be JPEG, PNG, or GIF. For best results, we recommend an image resolution of 1920 x 1080, but the maximum acceptable resolution for custom background images is 3840 x 2160.
When connecting the Button with a MacBook, a keyboard icon pops up. Is there any way to avoid this?
It is unavoidable for Macbook to identify the button as a new keyboard. It is due to that the button can work as a HID device.
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After upgrading the firmware, the Button LED indicator is solid white or does not power cycle automatically. What can I do to fix this?
Please unplug and plug the Button. This will resume the firmware upgrading process and the Button will restart after the process is complete. Note that you should not disconnect any cables during the firmware upgrade process.
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How can I make the idle screen or guide screen stay displayed?
Please disable network standby mode, then the idle screen or guide screen will stay displayed. You can disable network standby model from web management > Advance Setting.
The idle screen displays "Battery is low. Please change the battery". Can I change the host battery myself?
Yes, the host battery type is CR2450 and can be replaced by the user.
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When connecting the Button with a MacBook, a keyboard icon pops up. Is there any way to avoid this?
It is unavoidable for a Macbook to identify the button as a new keyboard. This is because the button can work as an HID device.
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How to fix the screen that shows "HDMI Searching" when it's displaying laptop's image through InstaShow/InstaShow S?
Please check if the display of laptop has been set to "Extend screen" or "Duplicate screen".
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How to surf the internet with repeater mode?
Please refer to the video for the steps of surfing the internet with repeater mode.
Learn More
Can I use "Touch Back" on an interactive flat panel?
You can use "Touch Back" on an interactive flat panel under 2 circumstances:
1) The touch panel of the interactive panel works (USB HID required)
2) Connect Host to the interactive panel with a USB wire (USB Touch port on the interactive panel)
Learn More
Can I use "Touch Back" when a touch-sensor is attached to my projector?
You can use "Touch Back" if both your projecor and touch-sensor support USB HID. Connect your projector to Host with a USB wire.
Learn More
Can my mobile access the internet when connected to Host?
Make sure Host is connected to the ethernet if you want to have your mobile connect to the internet.
Learn More
Is a periodical restart of InstaShow necessary? Will the transmission quality between Host and Button be affected if a periodical restart is not performed?
Yes, a periodical restart of InstaShow is required. After 24 hours of usage, please power the InstaShow off for 30 minutes then restart. This will ensure stability and the best transmission quality between the Host and Button.
Learn More
What is the minimum internet connection bandwidth required for a smooth connection between the Host and the Button?
Wi-Fi Traffic Test in Web Management is designed to help you check your internet speed. We recommend at least 15Mbps for 1080p 60Hz content.
Learn More