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All-in-one interactive on-shelf solution

Application

How long before X-Sign Manager expires will I receive the email notification and what is the frequency for the reminder?
An e-mail notification will be sent 30 days before the expiration date and it will remind the user again 7 days prior to the expiration date.
What is X-Sign Designer Express and how do I use it ( release v2.6)?
Designer Express allows you to design content on your mobile phone, and provides many ways to express your creativity.

This video shows how to use X-Sign Designer Express:
Learn more
How can I use USB auto-play within X-Sign Player (v2.6)?
You can play content with a USB flash drive automatically from X-Sign Player.

This video will show you how to use the USB auto-play function within X-Sign Player:
Learn more
When will X-Sign Manager send error notifications by email?
X-Sign Manager sends e-mail notifications to inform users about errors when the associated device is offline but there is content scheduled to play.
How can I manage X-Sign CMS by category and channel?
In X-Sign Manager, you can manage devices with hierarchical structures or play the same content on multiple devices remotely through different channels with ease.
Please refer to the tutorial video below for details.
Learn more
How can I set different roles and substitute admins for X-Sign CMS?
If you have several admins and would like them to manage different devices, please follow this tutorial to setup X-Sign CMS accordingly.
For example, Admin A can only manage certain devices and can't access devices assigned to Admin B. Please refer to the tutorial video below for details.

Learn more
How to use Agent Mode in BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to use Agent Mode in DMS.
Learn more
How to install Apps through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to install Apps through DMS.
Learn more
How to bind your display to BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to bind your display to DMS.
Learn more
How to manage groups in BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to manage groups in DMS.
Learn more
How to push OTA updates through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to push OTA updates through DMS.
Learn more
How to set a power schedule through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to set a power schedule through DMS.
Learn more
How to unbind a display from BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to unbind a display from DMS.
Learn more
How to create user accounts in BenQ IAM (Identify and Access Management)?
With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account.
This video will guide you on how to create user accounts in IAM.
Learn more
How to manage user roles in BenQ IAM (Identify and Access Management)?
With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account.
This video will guide you on how to manage user roles in IAM.
Learn more
What options/functions can be controlled by DMS Local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It's an effective way to lower TCO (total cost of ownership) and energy consumption for your operation. This video will show you the function of DMS Local.
Learn more
How do I connect and start using DMS local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It’s an effective way to lower TCO (total cost of ownership) and energy consumption for your operation. This video will guide you to connect and start using DMS Local.
Learn more
How do I delete/unbind the device from DMS Cloud?
If you would like to delete/unbind the device from DMS Cloud, please follow the demo video for detailed steps.
Learn more
How do I add a device by using unique ID for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add a device using unique ID for DMS Cloud.
Learn more
How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
Learn more
How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
Learn more
Will BenQ continue updating interactive displays running Android 8?

Further Query

A USB device or adapter dongle doesn’t work or interferes with other USB devices randomly. How can I make them work properly?
USB 3.0 has been found to cause interference that may hinder the performance of nearby wireless devices in the 2.4GHz band, including RF devices, Wi-Fi, and Bluetooth. For wireless devices in the 2.4GHz range, we suggest using the USB port on the front I/O. If the connected device's manual recommends a different USB port, do follow those guidelines. For more details, please refer to the below white paper from Intel.
How long before X-Sign Manager expires will I receive the email notification and what is the frequency for the reminder?
An e-mail notification will be sent 30 days before the expiration date and it will remind the user again 7 days prior to the expiration date.
What is X-Sign Designer Express and how do I use it ( release v2.6)?
Designer Express allows you to design content on your mobile phone, and provides many ways to express your creativity.

This video shows how to use X-Sign Designer Express:
Learn more
How can I use USB auto-play within X-Sign Player (v2.6)?
You can play content with a USB flash drive automatically from X-Sign Player.

This video will show you how to use the USB auto-play function within X-Sign Player:
Learn more
When will X-Sign Manager send error notifications by email?
X-Sign Manager sends e-mail notifications to inform users about errors when the associated device is offline but there is content scheduled to play.
How can I manage X-Sign CMS by category and channel?
In X-Sign Manager, you can manage devices with hierarchical structures or play the same content on multiple devices remotely through different channels with ease.
Please refer to the tutorial video below for details.
Learn more
How can I set different roles and substitute admins for X-Sign CMS?
If you have several admins and would like them to manage different devices, please follow this tutorial to setup X-Sign CMS accordingly.
For example, Admin A can only manage certain devices and can't access devices assigned to Admin B. Please refer to the tutorial video below for details.

Learn more
How to use Agent Mode in BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to use Agent Mode in DMS.
Learn more
How to install Apps through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to install Apps through DMS.
Learn more
How to bind your display to BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to bind your display to DMS.
Learn more
How to manage groups in BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to manage groups in DMS.
Learn more
How to push OTA updates through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to push OTA updates through DMS.
Learn more
How to set a power schedule through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to set a power schedule through DMS.
Learn more
How to unbind a display from BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to unbind a display from DMS.
Learn more
How to create user accounts in BenQ IAM (Identify and Access Management)?
With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account.
This video will guide you on how to create user accounts in IAM.
Learn more
How to manage user roles in BenQ IAM (Identify and Access Management)?
With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account.
This video will guide you on how to manage user roles in IAM.
Learn more
What options/functions can be controlled by DMS Local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It's an effective way to lower TCO (total cost of ownership) and energy consumption for your operation. This video will show you the function of DMS Local.
Learn more
How do I connect and start using DMS local?
The DMS Local software allows you to remotely control/monitor your displays via LAN. It’s an effective way to lower TCO (total cost of ownership) and energy consumption for your operation. This video will guide you to connect and start using DMS Local.
Learn more
How do I delete/unbind the device from DMS Cloud?
If you would like to delete/unbind the device from DMS Cloud, please follow the demo video for detailed steps.
Learn more
How do I add a device by using unique ID for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add a device using unique ID for DMS Cloud.
Learn more
How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
Learn more
How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
Learn more
Will BenQ continue updating interactive displays running Android 8?