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Designer Monitor with 34-inch, WQHD, P3, HDR | PD3420Q

Precise Details to Create Perfection

Application

Can I use USB-C to charge my laptop or MacBook Pro?
Yes, you can. While using USB-C to transmit audio/video, you can also deliver up to 65W of power to your laptop. However, keep in mind several different hardware configurations of USB-C exist and some do not support all forms of data and power delivery. Check with your laptop manufacturer to make sure your USB-C port offers DisplayPort Alt Mode compatibility and power delivery support.
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How can I adjust display settings in Mac OS for BenQ PD/SW series monitors?
Please refer to the FAQ video in the following link for a detailed set up guide.
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Specification

What is the specification of the USB-C port?
The USB-C port support Video/Audio/Data/Power delivery (can deliver 60W power).
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Are all BenQ monitors or only certain models mercury free?
All BenQ LED monitors are mercury free.

Explanation

Are there any hazardous substances contained in the product? If so, in which part of the product? What are the ways to reduce any risk of exposure to hazardous substances while using the product?
In response to your concerns, we would like to inform you that BenQ is devoted to bringing the best quality products to our customers, so all of our display products are manufactured under strict supervision to ensure that they follow local safety regulations and exceed industry standards. We are also in full compliance with RoHS/REACH regulations, as well as California Proposition 65 (also called The Safe Drinking Water and Toxic Enforcement Act), which requests companies across industries to disclose the use of chemicals listed under this Act for their products. For more information about California Proposition 65, please visit this website: Learn More



We also want to inform you that BenQ’s display products include lead that can be found on internal PCBA components. For this reason, BenQ, as well as other leading electronics companies, have enforced the required caution labeling, with the fact that electronic components are generally internal to consumer level products, so the potential for consumer exposure to component surfaces is low, and the potential to reach specified exposure levels for the listed substances is even lower. To eliminate the chance of exposure to any hazardous substances, please do not attempt to disassemble your display product and try to repair the PCBA components yourself.



Nevertheless, we want to assure you that customer safety and health when using our products are our first priority. If you still have concerns or questions, please contact your local BenQ customer care team for further assistance.
What is uniformity technology?
BenQ Uniformity Technology offers screen-wide precision from corner to corner with fine-tuned color and brightness on hundreds of sub-regions across the screen. This uniformity is created using high precision technology to make sure you see every scene with persistent authenticity and impeccable image fidelity.
Learn More

Further Query

What is the specification of the USB-C port?
The USB-C port support Video/Audio/Data/Power delivery (can deliver 60W power).
Learn More
Are all BenQ monitors or only certain models mercury free?
All BenQ LED monitors are mercury free.
The projector stuck and error message shows “Installing upgrade package…” when it is powered on. What can I do to fix it?
This message indicates that firmware OTA upgrade process is not completed and projector is powered off last time. Please follow below steps to fix this issue. When projector is back to normal, make sure that keeping projector connected with power when performing OTA firmware upgrade.
(1) Power off the projector.
(2) Press ECO Blank button first, then press power key together for few seconds to power on projector.
(3) After projector powering on process is done, release the two buttons at the same time.
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Are there any hazardous substances contained in the product? If so, in which part of the product? What are the ways to reduce any risk of exposure to hazardous substances while using the product?
In response to your concerns, we would like to inform you that BenQ is devoted to bringing the best quality products to our customers, so all of our display products are manufactured under strict supervision to ensure that they follow local safety regulations and exceed industry standards. We are also in full compliance with RoHS/REACH regulations, as well as California Proposition 65 (also called The Safe Drinking Water and Toxic Enforcement Act), which requests companies across industries to disclose the use of chemicals listed under this Act for their products. For more information about California Proposition 65, please visit this website: Learn More



We also want to inform you that BenQ’s display products include lead that can be found on internal PCBA components. For this reason, BenQ, as well as other leading electronics companies, have enforced the required caution labeling, with the fact that electronic components are generally internal to consumer level products, so the potential for consumer exposure to component surfaces is low, and the potential to reach specified exposure levels for the listed substances is even lower. To eliminate the chance of exposure to any hazardous substances, please do not attempt to disassemble your display product and try to repair the PCBA components yourself.



Nevertheless, we want to assure you that customer safety and health when using our products are our first priority. If you still have concerns or questions, please contact your local BenQ customer care team for further assistance.
What is uniformity technology?
BenQ Uniformity Technology offers screen-wide precision from corner to corner with fine-tuned color and brightness on hundreds of sub-regions across the screen. This uniformity is created using high precision technology to make sure you see every scene with persistent authenticity and impeccable image fidelity.
Learn More
Can I use USB-C to charge my laptop or MacBook Pro?
Yes, you can. While using USB-C to transmit audio/video, you can also deliver up to 65W of power to your laptop. However, keep in mind several different hardware configurations of USB-C exist and some do not support all forms of data and power delivery. Check with your laptop manufacturer to make sure your USB-C port offers DisplayPort Alt Mode compatibility and power delivery support.
Learn More
How can I adjust display settings in Mac OS for BenQ PD/SW series monitors?
Please refer to the FAQ video in the following link for a detailed set up guide.
Learn More