This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies, you can also manage preferences.
product-img

Your Ultimate Device Management Solution

Application

Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
Please make sure to check the followings:
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already.
Learn More
Where can I download InstaShare App for Android/iOS/Windows/MAC OS?
Please refer to the following download sites for the app:
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app.
How do I connect with InstaShare?
InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos. Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources. Here is the step by step tutorial for connecting your device with InstaShare.
Learn More
How to manual upgrade android firmware on Smart projector?
Please refer to the step-by-step video tutorial for updating firmware via a USB disk.
Learn More
How to bind/unbind with BenQ Service (DMS, AMS and Broadcast)?
BenQ provides Device Management Solution (DMS), Account Management Solution (AMS) and X-Sign Broadcast for BenQ public display products. This video will guide you how to bind and unbind the service from the device.
Learn More
How to use Agent Mode in BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to use Agent Mode in DMS.
Learn More
How to install Apps through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to install Apps through DMS.
Learn More
How to bind your display to BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to bind your display to DMS.
Learn More
How to manage groups in BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to manage groups in DMS.
Learn More
How to push OTA updates through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to push OTA updates through DMS.
Learn More
How to set a power schedule through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to set a power schedule through DMS.
Learn More
How to unbind a display from BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to unbind a display from DMS.
Learn More

Further Query

Why can't my device be bound to another admin account and is still showing as bound to the previous admin account?
(1) Login to your AMS Web using the admin account, then find the IFP and remove it.
(2) Login to your DMS Cloud with the admin account, then find the IFP and remove it.
(3) Do a factory reset on the IFP.
(4) Re-bind the IFP with the DMS Client app.
(5) Add the IFP to the AMS service again.
(6) Enable the AMS service on the IFP.

What should I do if I added my IFP to the X-Sign broadcast again but X-Sign Broadcast had already been bound?
(1) Log in to X-Sign broadcast with your admin account and find the IFP to update it to the latest version (V2.3).
(2) Delete the duplicate IFP that shows as online.
(3) The offline IFP will go online and take effect, and the cross-service binding mechanism will activate as well.

Why is my device still showing as "offline" after updating to X-Sign Broadcast V2.3?
(1) Log in to X-Sign Broadcast with your admin account and find the IFP then remove it.
(2) Log in to DMS Cloud with your admin account, find the IFP and remove it.
(3) Re-bind the IFP with the DMS Client app.

Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
Please make sure to check the followings:
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already.
Learn More
Where can I download InstaShare App for Android/iOS/Windows/MAC OS?
Please refer to the following download sites for the app:
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app.
How do I connect with InstaShare?
InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos. Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources. Here is the step by step tutorial for connecting your device with InstaShare.
Learn More
How to manual upgrade android firmware on Smart projector?
Please refer to the step-by-step video tutorial for updating firmware via a USB disk.
Learn More
How to bind/unbind with BenQ Service (DMS, AMS and Broadcast)?
BenQ provides Device Management Solution (DMS), Account Management Solution (AMS) and X-Sign Broadcast for BenQ public display products. This video will guide you how to bind and unbind the service from the device.
Learn More
How to use Agent Mode in BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to use Agent Mode in DMS.
Learn More
How to install Apps through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to install Apps through DMS.
Learn More
How to bind your display to BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to bind your display to DMS.
Learn More
How to manage groups in BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to manage groups in DMS.
Learn More
How to push OTA updates through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to push OTA updates through DMS.
Learn More
How to set a power schedule through BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to set a power schedule through DMS.
Learn More
How to unbind a display from BenQ DMS (Device Management Solution)?
BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.
This video will guide you on how to unbind a display from DMS.
Learn More