FAQ | BenQ AU

HD Ready, Bluetooth & Wireless Enabled Ultra-Portable LED Projector – Splash & Drop Resistant, Child-friendly | GS2

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The projector won’t power on when using the remote. Is there a solution to this problem?

What tripod can be used for the projector?

When I connect my projector with a Bluetooth speaker, there is a lip sync problem. How can I fix it?

How can I play media files with the Chrome browser plugin when casting a Chrome browser tab from my computer?

How can I use the BenQ Smart control app?

The YouTube app quits unexpectedly if I log in to my account. How can I fix this?

Does the projector support HDMI as the default input source once it's completely powered on?

Is the projector able to be recharged by a portable power bank?

How do I connect my Bluetooth speaker or headphones to my projector?

If streaming video doesn’t play smoothly through my 2.4Ghz wireless network or hot spot from mobile phone, what can I do to improve it?

What HDMI cable version is compatible with 4K HDR?

How do I clean my projector lens?

What is keystone correction?

How to replace the projector lamp and reset the lamp timer?

I cannot use the Android TV dongle's remote control to control Android TV system or my projector? How can I fix it?

How long is the suggested working time for models which light source is UHP lamp?

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