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BenQ Australia warehouse will be closed for the Easter holiday from March 29th to April 1st. Orders placed then will be processed and shipped on April 2nd. Happy Easter!

BenQ Australia warehouse will be closed for the Easter holiday from March 29th to April 1st. Orders placed then will be processed and shipped on April 2nd. Happy Easter!

Why can't Palette Master Element recognize the monitor when connecting to USB 3.0 port?

07-24-2019


Please take out then re-plug in both the USB cable and the power cable of the monitor to solve the issue. If the issue still exists, please contact BenQ local service centre.

Applicable Models

SW271, SW270C, SW2700PT, SW320, SW240, PV3200PT, SW321C, SW271C

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