Cookie Setting

We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

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    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

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    These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Why is my BenQ Android TV remote not working? How can I fix that?

10-11-2023

 

Please check if a red light is flashing by pressing any button on your remote.

STEP 1: check the battery

  • Please check if the battery has been plugged in correctly and make sure the battery is not running low.
  • If the battery is low or out of charge, please replace the battery and ensure the new battery is properly plugged in.
  • If there's no issue with the battery, please proceed to step 2
     

STEP 2: check pairing

  • Press any button on the remote control and check the light indicator color
  • If the remote flashes blue, please reach out to the BenQ service center in your area for further assistance
  • If the remote flashes red, this indicates that the remote is not connected to Android TV. Please wait for 30 seconds for a push notification to appear and allow you to pair the remote with the projector
  • To pair the remote control, press the "OK" button on the remote control until the light flashes blue. You may refer to this video for more details about remote control pairing: how to pair the BenQ QS01 Android TV stick with its remote

Applicable Models

GS50, GV11, GV30, HT3550i, TH685i | HDR Console Gaming Home Projector Powered by Android TV , TK700STi, TK850i, V7050i , X3000i

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