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When an Apple MacBook Pro 2017 is connected to the USB-C port of the monitor, only the 30 HZ refresh rate is available and other options are greyed out. Why?

09-19-2018


Please open the OSD menu and go to System > USB > USB-C Configuration > WQHD@100Hz + USB 2.0 to setup the monitor and resolve this problem.

Applicable Models

EX3501R

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