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BenQ Facebook page is Misused by Illegal 3rd Party to Defraud Consumers Online with False Job Advertisements

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BenQ Facebook page is Misused by Illegal 3rd Party to Defraud Consumers Online with False Job Advertisements

Why don't my connected Mac devices such as Mac mini, MacBook M1 Pro, MacBook M1 Max, Mac Studio M1 Max, and M1 Ultra synchronize with my BenQ monitors when I use Display Pilot through an HDMI port?

Regarding synchronization issues between BenQ Display Pilot software and Mac devices with M1 architecture, we have important updates to share: Apple has officially verified that existing Mac mini, MacBook M1 Pro, MacBook M1 Max, Mac Studio M1 Max, and M1 Ultra models do not offer support for DDC/CI (Display Data Channel Command Interface) through HDMI. Consequently, MacOS can’t establish communication with monitors that rely on DDC/CI commands via HDMI, which includes the entire range of BenQ display products.

Applicable Models

Display Pilot 2

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