Cookie Setting

BenQ respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

If you've chosen to block third-party cookies on your browser, your cookie preferences won't carry over from benq.eu to benq.xx and vice versa. Please make sure to set your cookie preferences in both places.

  • On

    Strictly necessary cookies

    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided.

    See list of strictly necessary cookies

  • On

    Off

    Functional cookies

    These cookies allow the website to remember choices you make to give you better functionality and personal features.

    See list of functional cookies

  • On

    Off

    Performance cookies and advertising cookies

    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

    See list of performance and advertising cookies

     

    Advertising cookies

    These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below.

    See list of performance and advertising cookies

     

BenQ respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

Cookie Setting Find More
Visit BenQ Education Website for education solutions
    Search history
product-img

X-Sign

Make Promotions Interactive

Overview
Contact Us
Overview Function Login FAQs Downloads
Contact Us
Online User Manual

In the online user manual, we'll explain how to manage content in X-Sign, control the player, and set up playlists.

Learn How to Start X-Sign
Application Further Query

Application

How do I upgrade apps for EZWrite 5.0 and X-Sign?
Most BenQ apps can be upgraded online. Please refer to the demo video for the upgrade process of EZWrite 5.0 and X-Sign.
Learn More
How do I obtain the log for X-Sign player 2.x app?
Please follow below steps to obtain the log for X-Sign player 2.x app:
(1) Switch X-Sign player to Manager mode by selecting "Manager" in "Switch Mode" form.
(2) Make sure the internet connection is available.
(3) Click "Upload device log (Manager mode)" in "Settings" form to create a placeholder file for the log.
(4) Create a file named "XSIGNDUMPLOG" in the root directory/folder of your USB flash drive. Note that "XSIGNDUMPLOG" should be an empty file without file extension.
(5) Insert the USB flash drive into the device.
(6) Click "Save" button to store the log file to the drive.
Learn More
How do I use BenQ digital signage as a music player (audio only) in X-Sign Designer 2.x?
Please follow the below steps to use BenQ digital signage as a music player:
(1) Launch X-Sign 2.x designer.
(2) Create an empty template.
(3) Switch from "Edit mode" to "Overview".
(4) "Music" will be shown on the first row. Press "+" icon at the side to select the music to play.
Learn More
What is the maximum duration a schedule can be set in Local Delivery and Interactive mode for X-Sign Player 2.x?
The maximum duration of schedule in Local Delivery and Interactive mode is 24 hours. If you wish to schedule events that last for more than 24 hours, please purchase the X-Sign Manager license.
Learn More
What is "AQI information" in X-Sign Designer 2.x?
AQI stands for Air Quality Index. "AQI information" in X-Sign Designer 2.x provides the index and relevant information about the air quality in China.
Learn More
How do I use BenQ digital signage as a music player (audio only) in X-Sign Designer 2.x?
1.Launch X-Sign 2.x designer
2.Create an empty template
3.Change "Edit mode" to "Overview"
4."Music" will be shown on the first row and press "+" icon at the side to select the music
Learn More
What is the maximum duration a schedule can be set in Local Delivery and Interactive mode for X-Sign Player 2.x?
The schedule in local delivery mode can be set up to 24hr. If longer schedule is needed, please purchase X-Sign Manager license.
Learn More
How can I extend X-Sign Manager license online?
Please log in to your X-Sign Manager account, then click on "By Device" => "Edit Device" => "replace" or "choose" to enter the new license code for extension.
Learn More
Why can't the content be played after the USB drive is inserted?
Please check the schedule of content under X-Sign Designer for the cause. The table below lists the possible causes and corresponding actions to take:
Learn More
How do I create a group tag and carry out IFP updates with X-Sign Broadcast?
Group tags can be easily set up and an IFP can be conveniently updated through X-Sign Broadcast. Please follow the demo video showing how to do so:
[video]
Learn More
How do I add and remove a device with X-Sign Broadcast?
An IFP device must be added to X-Sign Broadcast before use. Please follow the demo video showing how to add or remove a device:
Learn More
How do I register a new account with X-Sign Broadcast?
A new account must be registered with X-Sign Broadcast before use. Please follow the demo video showing how to register:
Learn More
Does X-Sign support flash?
'No, X-Sign does not support flash. However, it supports HTML5.
Learn More
How can I export X-Sign Player reports from X-Sign Manager (release v2.6)?
You can check X-Sign Player reports by exporting them using X-Sign Manager.

This video will show you how to export X-Sign Player reports from X-Sign Manager:
Learn More
What is X-Sign Designer Express and how do I use it ( release v2.6)?
Designer Express allows you to design content on your mobile phone, and provides many ways to express your creativity.

This video shows how to use X-Sign Designer Express:
Learn More
How can I use USB auto-play within X-Sign Player (v2.6)?
You can play content with a USB flash drive automatically from X-Sign Player.

This video will show you how to use the USB auto-play function within X-Sign Player:
Learn More
How to change or transfer the X-Sign license to another device?

You can transfer the X-Sign license to another device by following the below steps:

1. Go to X-Sign Manager > By Device

2. Select the original device

3. Select more options

4. Select Device Info


Learn More
How to push content from Media Library?

This video demonstrates how to push content from Media Library through the BenQ X-Sign.


Learn More
How to set content as important?

This video demonstrates how to set content as important through the BenQ X-Sign.


Learn More

Further Query

When I tried to update X-Sign Player version from 1.6 to 2.0 on the ST550K, there was no response after clicking the "Update" button. Why?
Please check the following:
1) If the device part number ends with "RA2" (EX: 9H.F1TTK.RA2), please insert a USB memory stick and try again.
2) Check if the Internet connection works correctly.
3) Check if there is any firewall blocking connection.
Learn More
Why can't I broadcast some videos/images via the X-Sign broadcast app?
This is because the projector doesn't support 4K content.
Learn More
A USB device or adapter dongle doesn’t work or interferes with other USB devices randomly. How can I make them work properly?
USB 3.0 has been found to cause interference that may hinder the performance of nearby wireless devices in the 2.4GHz band, including RF devices, Wi-Fi, and Bluetooth. For wireless devices in the 2.4GHz range, we suggest using the USB port on the front I/O. If the connected device's manual recommends a different USB port, do follow those guidelines. For more details, please refer to the below white paper from Intel.
Why can’t I use a QR code to log in to the AMS system when the projector is turned on?
"The Android operating system automatically synchronizes the time from the network about 5-10 seconds after getting connected to the Internet. When the correct time is displayed on the Launcher, you can log in to the AMS system using a QR code.
Learn More
When using two web page widgets on X-Sign, one shows normally but the other one shows a black square. How can I fix this issue?

This issue is related to system chipset design, as only one web page widget per page can be shown on X-Sign.


Learn More
How long before X-Sign Manager expires will I receive the email notification and what is the frequency for the reminder?

How do I upgrade apps for EZWrite 5.0 and X-Sign?
Most BenQ apps can be upgraded online. Please refer to the demo video for the upgrade process of EZWrite 5.0 and X-Sign.
Learn More
How do I obtain the log for X-Sign player 2.x app?
Please follow below steps to obtain the log for X-Sign player 2.x app:
(1) Switch X-Sign player to Manager mode by selecting "Manager" in "Switch Mode" form.
(2) Make sure the internet connection is available.
(3) Click "Upload device log (Manager mode)" in "Settings" form to create a placeholder file for the log.
(4) Create a file named "XSIGNDUMPLOG" in the root directory/folder of your USB flash drive. Note that "XSIGNDUMPLOG" should be an empty file without file extension.
(5) Insert the USB flash drive into the device.
(6) Click "Save" button to store the log file to the drive.
Learn More
How do I use BenQ digital signage as a music player (audio only) in X-Sign Designer 2.x?
Please follow the below steps to use BenQ digital signage as a music player:
(1) Launch X-Sign 2.x designer.
(2) Create an empty template.
(3) Switch from "Edit mode" to "Overview".
(4) "Music" will be shown on the first row. Press "+" icon at the side to select the music to play.
Learn More
What is the maximum duration a schedule can be set in Local Delivery and Interactive mode for X-Sign Player 2.x?
The maximum duration of schedule in Local Delivery and Interactive mode is 24 hours. If you wish to schedule events that last for more than 24 hours, please purchase the X-Sign Manager license.
Learn More
What is "AQI information" in X-Sign Designer 2.x?
AQI stands for Air Quality Index. "AQI information" in X-Sign Designer 2.x provides the index and relevant information about the air quality in China.
Learn More
How do I use BenQ digital signage as a music player (audio only) in X-Sign Designer 2.x?
1.Launch X-Sign 2.x designer
2.Create an empty template
3.Change "Edit mode" to "Overview"
4."Music" will be shown on the first row and press "+" icon at the side to select the music
Learn More
What is the maximum duration a schedule can be set in Local Delivery and Interactive mode for X-Sign Player 2.x?
The schedule in local delivery mode can be set up to 24hr. If longer schedule is needed, please purchase X-Sign Manager license.
Learn More
How can I extend X-Sign Manager license online?
Please log in to your X-Sign Manager account, then click on "By Device" => "Edit Device" => "replace" or "choose" to enter the new license code for extension.
Learn More
Why can't the content be played after the USB drive is inserted?
Please check the schedule of content under X-Sign Designer for the cause. The table below lists the possible causes and corresponding actions to take:
Learn More
How do I create a group tag and carry out IFP updates with X-Sign Broadcast?
Group tags can be easily set up and an IFP can be conveniently updated through X-Sign Broadcast. Please follow the demo video showing how to do so:
[video]
Learn More
How do I add and remove a device with X-Sign Broadcast?
An IFP device must be added to X-Sign Broadcast before use. Please follow the demo video showing how to add or remove a device:
Learn More
How do I register a new account with X-Sign Broadcast?
A new account must be registered with X-Sign Broadcast before use. Please follow the demo video showing how to register:
Learn More
Does X-Sign support flash?
'No, X-Sign does not support flash. However, it supports HTML5.
Learn More
How can I export X-Sign Player reports from X-Sign Manager (release v2.6)?
You can check X-Sign Player reports by exporting them using X-Sign Manager.

This video will show you how to export X-Sign Player reports from X-Sign Manager:
Learn More
What is X-Sign Designer Express and how do I use it ( release v2.6)?
Designer Express allows you to design content on your mobile phone, and provides many ways to express your creativity.

This video shows how to use X-Sign Designer Express:
Learn More
How can I use USB auto-play within X-Sign Player (v2.6)?
You can play content with a USB flash drive automatically from X-Sign Player.

This video will show you how to use the USB auto-play function within X-Sign Player:
Learn More
How to change or transfer the X-Sign license to another device?

You can transfer the X-Sign license to another device by following the below steps:

1. Go to X-Sign Manager > By Device

2. Select the original device

3. Select more options

4. Select Device Info


Learn More
How to push content from Media Library?

This video demonstrates how to push content from Media Library through the BenQ X-Sign.


Learn More
How to set content as important?

This video demonstrates how to set content as important through the BenQ X-Sign.


Learn More

Contact Us

We would love to hear from you.

Email Us

Subscribe to Newsletter

Be the first to hear from us.

Invalid Format

BenQ Asia Pacific Corporation

BenQ Corporation

12 Jihu Road, Neihu, Taipei 114, Taiwan

Tel: +886-2-2727-8899

Fax: +886-2-2656-2438

Or find your local office

Follow Us

BenQ APAC

BenQ APAC

BenQ APAC
Solutions
Corporate Education Museums
Products
Digital Signage Interactive Displays Projectors Monitors Wireless Presentation
Resources
Trends and Knowledge Success Stories News and Events
Support
FAQs Downloads Member Login for IAM Deal Registration Projector Calculator Newsletter Subscription
Region and Language
Choose your region About BenQ Display
Privacy Policy Cookie Policy Internet Explorer is no longer supported. For the best viewing experience, we recommend you to use the latest versions of Mozilla Firefox or Google Chrome browsers on Microsoft Windows or MAC systems.
Copyright © 2024 BenQ. All rights reserved.
TOP