How can I change my BenQ cookie settings?
Page updated: May 2020
Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.
Please check your cookie settings below and turn on any cookies you’re happy with.
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Performance cookies
These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar. To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.
See list of performance and advertising cookies
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These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below.
See list of performance and advertising cookies
We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here”
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Why can't I cast to an InstaShare 2 Host?
02-04-2026
Please kindly check the following:
1. Make sure the client app/software is for InstaShare 2.
2. Make sure to enable the ports which are needed for InstaShare 2.
3. Make sure the client app/software and the host on BenQ display are connected to the same
network.
4. When the client app/software and the host on BenQ display are in different VLANs, make sure that
the network of the school/enterprise supports inter-vLAN connection.
Applicable Models
BenQ Board Master | RM6504, BenQ Board Master | RM7504, BenQ Board Master | RM8604, BenQ Board Pro | RP6504, BenQ Board Pro | RP7504, BenQ Board Pro | RP8604, BenQ Essential Series Board｜RE9804FV, CP6501K, CP8601K, CS6501, CS7501, CS8601, RE6501, RE6503 Essential Series Education Interactive Display, RE7501, RE7503 Essential Series Education Interactive Display, RE8601, RE8603 Essential Series Education Interactive Display, RE9801, RM5502K, RM6502K, RM6503, RM6503A, RM7502K, RM7503, RM7503A, RM8602K, RM8603, RM8603A, RP6503 | 65" Pro Series Education Interactive Display, RP7503 | 75" BenQ Board Pro for Education, RP8603 Pro Series Education Interactive Display, SL4302K, SL5502K, SL6502K, SL7502K, SL8502K, ST4302, ST5502, ST6502, ST7502, ST8602
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BenQ Asia Pacific Corporation
BenQ Corporation
12 Jihu Road, Neihu, Taipei 114, Taiwan
Tel: +886-2-2727-8899
Fax: +886-2-2656-2438
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