Why can't Palette Master Element recognize the monitor when connecting to USB 3.0 port?

07-24-2019


Please take out then re-plug in both the USB cable and the power cable of the monitor to solve the issue. If the issue still exists, please contact BenQ local service centre.

Applicable Models

SW271, SW270C, SW2700PT, SW320, SW240, PV3200PT, SW321C, SW271C

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