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Page updated: May 2020

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Why can't the display ID be imported to the DMS?

03-06-2017

When importing the device to EasySetting, it requires to confirm the MAC address of the device.
That means the unit has to use the RJ45 cable to connect to the internet in order to have the correct MAC address.
If the unit is using WiFi connection, it will not be able to import.
Make sure to use WLAN connection when importing the display ID.

Applicable Models

ST430K, ST550K, ST650K

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