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Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Why projector shows "USB Display detected", but no image is displayed on the screen ?

03-06-2017
The auto run program might be blocked by your companies security system. There is a couple of options you can try that may resolve your issue (1) click "My computer" and select "Qpresenter" disk and execute "Auto run.exe" (2) Go to Microsoft webpage to install the Auto run software (https://www.microsoft.com/downloads/details.aspx?FamilyID=C680A7B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en)

Applicable Models

DX819ST, GP10, GP20, JOYBEE GP2, LW61ST, LX60ST, MS504, MS521, MS616ST, MW821ST, MW870UST, MX805ST, MX819ST, MX822ST, MX850UST, SX914, W1500, W7000+, MW523, MW663, MW721, MX600, MX522, MX661, MX618ST, MX720, MX703, MX766, MX722, MX816ST, MX815ST, S30, W1070, W1080ST, 3D GLASSES, GP10 DVD PLAYER, MS502, MH680, MW519, MX518, MX520, MX522P, MX620ST, MX662, PW01, QPRESENTER-ANDROID, W750, W770ST, W1300, W1400, WDAM2120, MS517, MS521P, MS619ST, 0.3 WALL MOUNT-WM03G2, 0.3 WALL MOUNT-WM03G3, 0.4 WALL MOUNT-WM04G2, 0.4 WALL MOUNT-WM04G3, 0.6 WALL MOUNT-WM06G2, 0.6 WALL MOUNT-WM06G3, GP3, MW621ST, W7500, SX912, MS510, MS513, MS612ST, MS614, MW516, MW712, MX511, MX514, MX613ST, MX615, MX660, MX660P, MX701, MX710, MX711, MX717, MX763, MX764, MX810ST, MX812ST, MX813ST, WIRELESS DONGLE, W1060, W1100, W1200, W6000, W7000, W710ST, MX716

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