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How can I change my BenQ cookie settings?

Page updated: May 2020

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    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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【New Product Launch】Illuminate your world with Screenbar Pro✨

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【New Product Launch】Illuminate your world with Screenbar Pro✨

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Why doesn't my monitor wake up when I press the controller keys of the BenQ HotKey Puck G1/G2?

06-13-2022

The monitor must receive video input from the desktop/laptop to wake up from sleep mode. 

Pressing any keys on HotKey Puck won't wake the monitor up.

Applicable Models

PD2725U, PD3200Q , PD3200U, PD3220U, SW270C , SW271C, SW320, SW321C

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