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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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How to connect my keyboard/mouse to the BenQ monitor? Why isn't my keyboard/mouse working on the monitor’s built-in USB hub?

10-07-2024

To utilize the USB-A (rectangular) ports on your monitor, a USB connection between your computer and the monitor is necessary. You can establish this connection in one of two ways:

 

  • USB-C Connection: If your computer supports USB-C, you can connect it to the monitor using a USB-C to USB-C cable. This option also supports video transmission.

 

  • USB-B Connection: Use the included USB-A to USB-B cable. Connect the USB-A end to your computer and the USB-B end to the monitor. This method is suitable if you are using an HDMI or DisplayPort cable for video transmission.

 

Once the USB connection is established, the monitor’s built-in USB hub will be activated, allowing you to connect and use USB devices, such as a keyboard or mouse, through the monitor’s USB-A ports.

Applicable Models

PD3220U, PD2725U, EW3880R , EX240, EX270M, EX2710Q, EX2710R, EX2710U, EX3210U, EX3410R, EX3415R, GW2790QT, GW3290QT, PD2500Q , PD2700Q, PD2700U, PD2705Q, PD2705U, PD2706UA, PD3200Q , PD3200U, PD3205U, PV3200PT, SW240, SW2700PT, SW270C , SW271, SW271C, SW272Q, SW272Q, SW320, SW321C

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