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How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
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How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
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Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
Please make sure to check the followings:
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already.
Learn more
Where can I download InstaShare App for Android/iOS/Windows/MAC OS?
Please refer to the following download sites for the app:
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app.
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How do I connect with InstaShare?
InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos. Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources. Here is the step by step tutorial for connecting your device with InstaShare.
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How to add a corporate network drive to the BenQ Account Management System (AMS) account?

To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.

 

This video will guide you on how to add a corporate network drive to the AMS account.


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How to manage user roles in BenQ IAM (Identify and Access Management)?

With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account. 

 

This video will guide you on how to manage user roles in IAM.


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How to bind your display to X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to bind your display to X-Sign Broadcast.


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How to manage users in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to manage users in X-Sign Broadcast.


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How to manage tags in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to manage tags in X-Sign Broadcast.


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How to schedule messages in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to schedule messages in X-Sign Broadcast.


Learn more
How to push real-time messages from X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to push real-time messages from X-Sign Broadcast.


Learn more
How to access cloud storage files via AMS?

How to install InstaShare 2?
How to unlink a cloud storage account from AMS?
How to link a cloud storage account to AMS?
How to add a network drive to AMS?

The following steps should be performed by an administrator.


Learn more
How to enable AMS on the display

How to display content from an Android tablet or smartphone

How to display content from a laptop

How to connect the display to the internet?
How to access files from the slot-in PC?

How to access files from a USB storage device?

How to access cloud storage files via Firefox?

How to display content from an iPhone or iPad?

How to free up space for EDLA BenQ Board?

If your EDLA BenQ board is running low on storage, you can follow the steps in the video to free up the space.


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How to install and uninstall CA certificate for EDLA BenQ Board?

The video below provides the detail steps for installing and uninstalling CA certificate for EDLA BenQ Board.


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Further Query

Why isn't "Display ID" shown on the device?
"Display ID" will not be shown if the network is not available. Please make sure your device is successfully connected to the Internet.
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Why does it turn to full screen automatically when I select InstaShare "2-Split Screen" or "4-Split Screen" to play YouTube video with an iPhone?

When YouTube video is played through an iPhone, it will turn to full screen automatically, this is a known behavior for iOS devices.


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How to export log for EDLA BenQ Board?

When reporting the issue, it would be helpful to provide the log to us.  

This video will guide you on how to export the log for EDLA BenQ Board.


Learn more
How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
Learn more
How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
Learn more
Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
Please make sure to check the followings:
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already.
Learn more
Where can I download InstaShare App for Android/iOS/Windows/MAC OS?
Please refer to the following download sites for the app:
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app.
Learn more
How do I connect with InstaShare?
InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos. Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources. Here is the step by step tutorial for connecting your device with InstaShare.
Learn more
How to add a corporate network drive to the BenQ Account Management System (AMS) account?

To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.

 

This video will guide you on how to add a corporate network drive to the AMS account.


Learn more
How to manage user roles in BenQ IAM (Identify and Access Management)?

With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account. 

 

This video will guide you on how to manage user roles in IAM.


Learn more
How to bind your display to X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to bind your display to X-Sign Broadcast.


Learn more
How to manage users in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to manage users in X-Sign Broadcast.


Learn more
How to manage tags in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to manage tags in X-Sign Broadcast.


Learn more
How to schedule messages in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to schedule messages in X-Sign Broadcast.


Learn more
How to push real-time messages from X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to push real-time messages from X-Sign Broadcast.


Learn more
How to access cloud storage files via AMS?

How to install InstaShare 2?
How to unlink a cloud storage account from AMS?
How to link a cloud storage account to AMS?
How to add a network drive to AMS?

The following steps should be performed by an administrator.


Learn more
How to enable AMS on the display

How to display content from an Android tablet or smartphone

How to display content from a laptop

How to connect the display to the internet?
How to access files from the slot-in PC?

How to access files from a USB storage device?

How to access cloud storage files via Firefox?

How to display content from an iPhone or iPad?

How to free up space for EDLA BenQ Board?

If your EDLA BenQ board is running low on storage, you can follow the steps in the video to free up the space.


Learn more
How to install and uninstall CA certificate for EDLA BenQ Board?

The video below provides the detail steps for installing and uninstalling CA certificate for EDLA BenQ Board.


Learn more