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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here”
Please check the following:
1. If there is a loose connection between InstaShare Button and the device. Try to unplug and plug it in again.
2. Check if the USB-C port of the connected device is working correctly by testing it with other devices that have a USB Type-C connector.
Applicable Models
TWY31, TZY31
BenQ Intelligent Technology (Hong Kong) Company Limited
Unit A-2, 10/F, Tin On Industrial Building, 777-779 Cheung Sha Wan Road, Lai Chi Kok, Kowloon, Hong Kong
Tel: +852-2330-6760
Fax: +852-2330-6353