Why can't I set up an email account on the unit using my personal Gmail address?

09-03-2020

Most likely the app used has been tagged as not secure by Gmail and is therefore blocked. Please follow the steps below to lower Gmail's security level, as most product-bundled apps don't support new Gmail authentication requirements. This does not mean the app presents a security risk.
Go to Google Account > Security > Less secure app access > Change it to ""ON"" to lower security level.

Applicable Models

RE6501 65” Education Interactive Display, RE7501 75" Education Interactive Display, RE8601 86" Education Interactive Display, RM5502K 55”, RM6502K 65”, RM7502K 75”, RM8602K 86”, RP6501K Corporate, RP6501K, RP7501K, RP8601K, RP7501K Corporate, RP8601K Corporate, RP860K 86"-Corporate, RP704K 70"-Corporate, RE9801 98" Education Interactive Display, RM6503, RM7503, RM8603

Was this information helpful?

Yes No