Why does my interactive flat panel (IFP) show white stripes onscreen or crash repeatedly when I try to enable iMirror via InstaShare from my iPhone or iPad?

04-07-2020

The issue typically occurs due to an out of date iOS version on your iPhone or iPad. Make sure your device runs the latest version of iOS available. For iOS 12 and later, you need to use InstaShare app version 1.5.0 or later to resolve striping and crash issues.

Applicable Models

RP6501K, RP7501K, RP8601K, RM5502K 55”, RM6502K 65”, RM7502K 75”, RM8602K 86”, 65" Interactive Display - RP6502, 75" Interactive Display - RP7502, 86" Interactive Display - RP8602, CP6501K Corporate, RE6501 65” Education Interactive Display, RE7501 75" Education Interactive Display, RE8601 86" Education Interactive Display, RM6503, RM7503, RM8603, RE6501 65” Education Interactive Display, RE7501 75" Education Interactive Display, RE8601 86" Education Interactive Display, RE9801 98" Education Interactive Display, Instashare

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