If the keypad and IR are both locked all, press and hold [MENU] on the remote control for five seconds.
We would love to hear from you.
BenQ Intelligent Technology (Hong Kong) Company Limited
Unit A-2, 10/F, Tin On Industrial Building,
777-779 Cheung Sha Wan Road, Lai Chi Kok,
Kowloon, Hong Kong
Or find your local office