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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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When my keyboard is connected to the USB port of EX321UX, press Ctrl three times (Ctrl x3), and the keyboard will lose connection. What should I do?

10-30-2024

BenQ released a KVM solution for this symptom. 

Please go to BenQ Support > Download > EX321UX > Software & Driver.

Download KVM Solution for Windows or KVM Solution for Mac.

Unzip the file and follow the Update Guide for installation.

 

Here is a video for the installation guide:

Applicable Models

EX321UX

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