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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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My monitor is not a BenQ monitor. When I install the BenQ Ergo Arm, it seems to slightly rise or drop. How can I adjust the BenQ Ergo Arm?

05-15-2025

The BenQ Ergo Arm is pre-adjusted with optimal tension at the factory to ensure proper functionality when used with BenQ monitors, preventing any rising or dropping issues.

If you encounter this situation, it indicates that the arm’s tension setting does not match the weight of your monitor. This may happen if your non-BenQ monitor is significantly lighter or heavier (the BenQ Ergo Arm supports monitors 2 kg to 20 kg). For precise adjustments, insert the short end of the hex wrench included in the product box and turn it with the long end to adjust the tension at the joint between the two sections of the arm.

If your monitor slightly drops, turn the adjustment in the "+" direction to increase the tension.
If your monitor slightly rises, turn the adjustment in the "-" direction to reduce the tension.

Applicable Models

BenQ Ergo Arm

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